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Our staff will ask you a series of questions that will give us a good indication
as to the condition of your particular shower. The reason we try to assess this over the phone
is that literally 95% of the showers we see can be fixed on the spot at a standard cost.
If the technician, “for whatever reason”, can't fix your shower on the day,
he will simply write you up an obligation free quotation.
(At no time will you be required to pay a call out fee.)
Obviously we try to assess as much as we can over the phone, however, situations can arise from time to time where we will need to seek your approval or quote on extra works to be carried out.
We will always seek your approval before proceeding.
It is not in our interest to waterproof any shower or bath we don’t believe will last the full period of the
25 year warranty.
While our primary goal is to waterproof your shower or bath and not clean it,
a natural by product of our service normally improves the visual appearance dramatically.
This obviously depends on the age and condition of your shower or bath.
(Please see our photo gallery section to view before and after photos.)
A standard service takes anywhere from 2 to 4 hours to complete.
(This depends on the condition of the actual shower or bath.)
We will assess this with you over the phone,
however in general we class a standard shower as being a
ceramic tiled shower thats base dimensions are
roughly 1 metre x 1 metre square.
The most important things to let you know up front are:
- Our warranty does not cover plumbing issues over the 25 year period.
- We do not cover against your shower going mouldy or sealants discolouring over time.
- We do not cover against major building movement.
We generally have two standard booking times:
- Between 7 - 8 am
- Between 10 - 12 am
These arrival times may vary slightly depending on our technicians previous commitments.
Our technician will call you the night prior to service to confirm arrival time.
Please note that the arrival time of 10 - 12 am means anytime in between these hours.
We suggest 6-8 weeks.
While our service stops the water going to the surrounding areas,
there is usually residue water in behind the tiles that dries naturally over this period.
We will try to work with you wherever possible to quote and do extra work on the same day,
however this will vary depending on the respective technician's previous commitments.
(We may need to quote and book in extra works on another day.)
We advise you to have your last shower by 9pm the night before the service.
For best results we also advise that you:
- Give the shower a light clean
- Remove all your shampoos and cleaning products
- Dry the area with a towel or rag
We advise you to leave the shower overnight to dry, using as normal first thing in the morning.
You may also notice that there is a fine white powder left on your tiles.
This is simply the residue left from the re-grouting of the walls or floor.
We don’t generally wipe this at the time of service as it could
upset the bonding of our SealRight solution.
We suggest you wipe down the area with a dry or wet cloth.
We are proud to be the preferred contractor to many of Australia's largest Building, Plumbing, Strata and Real Estate firms.